Associate Director, US Oncology Process & Therapy Integration

Merck; Austin (TX); Remote; USD 157,000 - 247,000; Full time

Job summary

Merck is seeking a senior commercial operations leader to design and optimize the end-to-end treatment journey for an mRNA-based individualized neoantigen therapy within U.S. Oncology.

The role coordinates across treatment sites, labs, manufacturers, and alliance partners to ensure scalable, reliable delivery. You will drive governance, process integration, and continuous improvement while partnering with IT to evolve orchestration platforms and reporting capabilities for seamless therapy

Qualifications

• Minimum 5 years in pharmaceutical, biotechnology, or healthcare with commercial operations or treatment-site operations.
• Experience designing cross-functional operating models coordinating internal functions and external partners.
• Ability to lead initiatives, influence stakeholders, and drive execution in launch environments.

Responsibilities

• Design and continuously improve the end-to-end treatment journey process architecture.
• Act as commercial owner for treatment journey workflows and operational requirements.
• Drive integration across sites, labs, sequencing providers, manufacturing, logistics, and partners.
• Establish governance, escalation, and issue-resolution processes across the ecosystem.
• Collaborate with IT to optimize workflows and digital solutions aligned with needs.
• Lead continuous improvement, root-cause analysis, and corrective actions.
• Ensure alignment of operating models with strategic deployment and scalability.

Skills

Adaptability

Business Process Creation

Campaign Management

Channel Management

Channel Partners

Commercial Operations Management

Customer Acquisition Strategy

Data Analysis

Market Research

Operations Management

Education

Bachelor's degree

MBA or equivalent preferred

Job description

Merck is seeking a senior commercial operations leader to design and optimize the end-to-end treatment journey for an mRNA-based individualized neoantigen therapy within U.S. Oncology.

The role coordinates across treatment sites, labs, manufacturers, and alliance partners to ensure scalable, reliable delivery. You will drive governance, process integration, and continuous improvement while partnering with IT to evolve orchestration platforms and reporting capabilities for seamless therapy