Remote Associate Director, Field Reimbursement Strategy

MSD; United States; Remote; USD 157,000 - 247,000; Full time

Benefits offered by this job

Remote work options

Job summary

MSD in the United States is seeking an Associate Director, Field Reimbursement Strategy to shape the FRM operating model for a novel individualized cancer therapy. This role partners with Market Access, COLT, and patient engagement teams to ensure payer navigation and provider enablement at treatment sites.

You will define engagement priorities, develop education materials, and build capabilities to optimize patient access and therapy initiation across a complex reimbursement landscape.

Qualifications

• Minimum of 5 years of experience in pharmaceutical, biotechnology, healthcare, market access, reimbursement, patient services, field reimbursement, or related commercial functions.
• Demonstrated experience developing, implementing, and optimizing field reimbursement, patient access, reimbursement support, or provider engagement strategies and programs.
• Strong understanding of the reimbursement and access landscape, including buy-and-bill reimbursement, medical benefit coverage, payer dynamics, benefits investigation and verification, prior authorization, appeals, and provider access workflows.
• Experience developing reimbursement education strategies, field engagement approaches, training programs, and non-promotional access resources for providers and treatment sites.
• Demonstrated ability to establish field engagement models, business rules, and support strategies that align customer needs, brand objectives, and operational capabilities.
• Strong strategic thinking and problem-solving capabilities, with a demonstrated ability to navigate ambiguity, resolve complex operational challenges, and translate strategy into execution.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence decisions and build alignment across a complex matrix organization.

Responsibilities

• Define the field reimbursement strategy, support model, and engagement priorities to address patient access barriers and provider support.
• Define FRM targeting, engagement triggers, and field priorities for optimal patient access and treatment initiation.
• Establish the strategy for non-promotional reimbursement and access resources, including discussion guides and prior authorization support tools.
• Develop and execute training strategies that equip FRMs with knowledge and capabilities to navigate reimbursement requirements.
• Define brand-specific engagement rules and escalation pathways to guide FRM interactions across the patient journey.
• Partner with Data & Technology to define CRM capabilities, field visibility tools, and reporting solutions.
• Collaborate with field sales leadership to align FRM engagement with treatment-site needs and brand objectives.
• Leverage insights to identify gaps and translate findings into actionable improvements for patient access and provider experience.

Skills

Brand Strategy

Clinical Outcomes

Customer Marketing

Direct Marketing

Engagement Marketing

Engagement Strategies

External Partners

Market Access

Marketing Program Management

Media Strategies

Oncology

Patient Engagement

Performance Evaluation Management

Product Launch Support

Stakeholder Management

Strategic Decisions

Strategic Thinking

Education

Bachelor's degree (BA/BS)

MBA or equivalent preferred

Job description

MSD in the United States is seeking an Associate Director, Field Reimbursement Strategy to shape the FRM operating model for a novel individualized cancer therapy. This role partners with Market Access, COLT, and patient engagement teams to ensure payer navigation and provider enablement at treatment sites.

You will define engagement priorities, develop education materials, and build capabilities to optimize patient access and therapy initiation across a complex reimbursement landscape.