Remote Associate Customer Service Rep – Sign-On Bonus

Kohler; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Day-1 benefits

Sign on bonus of $500

Job summary

Kohler is seeking an Associate Customer Service Representative for a remote position starting July 27, 2026. You will handle inbound customer inquiries, provide troubleshooting, and guide customers on product installations.

The job requires excellent communication skills, a high school diploma, and at least one year of customer service experience. A $500 sign on bonus is offered with immediate benefits from day one.

Qualifications

• 1+ year customer service experience desired.
• Previous computer experience necessary.
• Must be able to work Monday‑Friday, 8:00a.m. to 5:00p.m.

Responsibilities

• Answer inbound customer inquiries via phone calls.
• Perform advanced troubleshooting for customers.
• Walk customers through installation and repair processes.

Skills

Customer service

Communication skills

Troubleshooting

Education

High school diploma or GED

2–4 year degree preferred

Tools

Salesforce CRM

Microsoft Teams

Outlook Email

Job description

Kohler is seeking an Associate Customer Service Representative for a remote position starting July 27, 2026. You will handle inbound customer inquiries, provide troubleshooting, and guide customers on product installations.

The job requires excellent communication skills, a high school diploma, and at least one year of customer service experience. A $500 sign on bonus is offered with immediate benefits from day one.