Remote Associate Account Manager — Growth & Success

Socket.dev; San Francisco, Los Angeles (CA, CA); On-site; USD 88,000 - 109,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Flexible PTO

Parental leave

Stipends

Wellness benefits

Snacks & meals

Team events

Job summary

Bevi is seeking an Associate Account Manager to support a growing portfolio of direct-to-consumer customers. You’ll be their main contact for expansion, upgrades, and overall satisfaction, balancing proactive outreach with responsive service to foster long-term loyalty.

In this role you will manage relationships, identify upgrade opportunities, and partner with Sales, Operations, and Marketing. Ideal candidates have 1–2 years in account management or customer success and strong communication

Qualifications

• 1–2 years in account management or customer success.
• Strong relationship-building and communication skills.
• Experience with Salesforce or CRM systems is a plus.

Responsibilities

• Manage a portfolio of customers, ensuring satisfaction and retention.
• Identify opportunities for upgrades, expansions, or new product adoption within existing accounts.
• Build relationships with key contacts and be their go-to resource for Bevi product knowledge.
• Maintain regular touchpoints with customers via email, phone, and video check-ins.
• Track all account activity and renewal data in Salesforce with accuracy.
• Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities.
• Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success.

Skills

Account management

Customer success

Relationship building

Communication skills

CRM

Tools

Salesforce

Job description

Bevi is seeking an Associate Account Manager to support a growing portfolio of direct-to-consumer customers. You’ll be their main contact for expansion, upgrades, and overall satisfaction, balancing proactive outreach with responsive service to foster long-term loyalty.

In this role you will manage relationships, identify upgrade opportunities, and partner with Sales, Operations, and Marketing. Ideal candidates have 1–2 years in account management or customer success and strong communication