Remote Aruba Networking Courseware Lead

Hewlett Packard Enterprise; United States; À distance; USD 85 000 - 135 000; Plein temps

Résumé du poste

Hewlett Packard Enterprise's Aruba Networking Courseware Developer role is remote, focused on creating customer-facing content for cloud services, automation, and network management products. You translate complex technology into clear, actionable material and may lead documentation projects.

The ideal candidate has 5+ years of technical writing experience, familiarity with XML authoring, and a passion for learning.

Qualifications

• Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content for advanced software products.
• 5+ years of experience producing technical content.
• BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience.
• Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology.
• Ability to research complex technical concepts (independently and collaboratively).
• Familiarity with XML authoring, content management, and courseware development tools.
• Strong problem-solving skills; ability to make progress with less-than-complete information.
• Excellent communication and collaboration skills.
• Ability to utilize AI tools to scale content creation with high quality output.

Responsabilités

• Design, develop, deliver, and maintain customer-facing, best-in-class user content.
• Produce concepts and tasks for networking features, in-product content, installation instructions, illustrations, and course modules.
• Collaborate with stakeholders and SMEs to understand requirements and customer needs.
• Analyze specifications and product descriptions and recommend the best learning approach.
• Learn the customer experience through hands-on usage of networking products.
• Follow established style and process guidelines to ensure consistency and completeness.

Connaissances

Technical writing

Content creation

Networking concepts

Research skills

XML authoring

Problem solving

Communication

AI tools

Formation

Bachelor's degree or equivalent

Outils

XML authoring tools

Description du poste

Hewlett Packard Enterprise's Aruba Networking Courseware Developer role is remote, focused on creating customer-facing content for cloud services, automation, and network management products. You translate complex technology into clear, actionable material and may lead documentation projects.

The ideal candidate has 5+ years of technical writing experience, familiarity with XML authoring, and a passion for learning.