Aruba Courseware Developer (Fully Remote)

Hewlett Packard Enterprise; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a senior technical content writer to design, develop, and maintain customer-facing content for software products. You will produce concepts, in-product content, installation instructions, illustrations, video scripts, and course modules, while analyzing specifications to tailor learning approaches.

A strong background in technical writing and experience across content formats is required.

Qualifications

• 5+ years of experience producing technical content.
• Demonstrated ability to produce high-quality technical content for advanced software products.
• BA/BS in Technical Writing, English, Computer Science, or related degree/certification.

Responsibilities

• Design, develop, deliver, and maintain customer-facing, best-in-class user content.
• Produce a range of deliverables including concepts, tasks, in-product content, installation instructions, illustrations, video scripts, and course modules.
• Analyze specifications and product descriptions to recommend the best learning approach.

Skills

Technical writing

Editing

Education

BA/BS in Technical Writing or related field

Tools

DITA/XML authoring

Content management tools

AI content tools

Job description

• Design, develop, deliver, and maintain customer-facing, best-in-class user content.
• Produce a range of deliverables including concepts, tasks, in-product content, installation instructions, illustrations, video scripts, and course modules.
• Analyze specifications and product descriptions to recommend the best learning approach.

Minimum Qualifications:

• Demonstrated ability to produce high-quality technical content, preferably for advanced software products.
• 5+ years of experience producing technical content.
• BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification.

Preferred Qualifications:

• Hands-on experience with network technologies including routing, switching, security, and automation.
• Familiarity with DITA/XML authoring, content management, and courseware development tools.
• Ability to utilize AI tools to scale content creation while retaining high quality.

Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications. The company values diverse backgrounds, offers flexibility, and fosters a culture of inclusion and bold innovation.