Remote AR Resolution Specialist – Healthcare Billing

Jobgether; North Carolina; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Life insurance and disability coverage

Voluntary life insurance with HSA

Flexible Spending Accounts

Strong PTO and holidays

Remote work fully

Job summary

Jobgether is seeking an Accounts Receivable Resolution Specialist based in the United States for a fully remote, full-time position. You will manage complex claims, investigate denials, and coordinate appeals to accelerate payments with insurers and third-party payers.

You will collaborate with billing teams, providers, patients, and payers to resolve payment discrepancies, strengthen collections, and support efficient revenue cycle operations in a mission-driven behavioral health organization.

Qualifications

• Hands-on experience in insurance claims follow-up and denial management.
• Bachelor’s degree in healthcare or related field.
• At least 2 years in insurance claims follow-up.
• At least 2 years in claims denial management.
• At least 5 years in physician and/or healthcare facility business office.
• At least 1 year of experience in a remote environment.
• Strong knowledge of insurance billing, claims follow-up, appeals, reimbursement processes, and denial resolution.
• Excellent analytical, organizational, and prioritization skills.

Responsibilities

• Follow up on assigned accounts daily to reduce outstanding accounts receivable and accelerate reimbursement.
• Review denied claims promptly and accurately, identifying resolution strategies (authorization, retroactive authorization, precertification).
• Prepare and submit appeal letters and payer-required documentation through WAYSTAR for unpaid or underpaid claims.
• Prioritize account resolution activities to improve efficiency and maximize collection outcomes.
• Document all actions and progress using standardized note formats in Avatar and WAYSTAR.
• Meet established departmental productivity and performance requirements.
• Follow established reporting lines and participate in departmental initiatives designed to reduce outstanding accounts receivable.
• Assist billing teams in determining appropriate responses to incoming mail and other correspondence.

Skills

Insurance claims follow-up

Denial management

Healthcare billing

Analytical skills

Organizational skills

Prioritization

Remote work experience

Education

Bachelor's degree in healthcare or related field

Tools

WAYSTAR

Avatar

Job description

Jobgether is seeking an Accounts Receivable Resolution Specialist based in the United States for a fully remote, full-time position. You will manage complex claims, investigate denials, and coordinate appeals to accelerate payments with insurers and third-party payers.

You will collaborate with billing teams, providers, patients, and payers to resolve payment discrepancies, strengthen collections, and support efficient revenue cycle operations in a mission-driven behavioral health organization.