Remote Application Configuration Lead

Agility360; Dallas (TX); Remote; USD 39,000 - 41,000; Full time

Job summary

Agility360 is seeking an Application Configuration Analyst to lead configuration efforts, implement and optimize enterprise software for clients on remote basis within CST time zone. The role blends technical configuration, problem-solving, and client collaboration to deliver high-quality solutions.

You will work with Account Management, Product Development, DBA and System Engineering teams, develop and run SQL queries, document requirements, and drive continuous improvement while supporting

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in software implementation, application support, systems configuration, or a related technical role.
• Previous experience leading projects, coordinating cross-functional teams, or serving in a technical leadership capacity.

Responsibilities

• Configure and customize applications during implementation and provide ongoing configuration support to meet evolving client needs.
• Create, maintain, and modify business rules governing data searches, workflows, functionality, and presentation using configuration and business rule expression tools.
• Investigate, troubleshoot, and resolve application, data, and system issues to ensure optimal performance, data integrity, and customer satisfaction.
• Partner closely with Account Management, Product Development, Database Administration, and System Engineering teams to drive issue resolution and system enhancements.
• Leverage relational database knowledge to analyze, troubleshoot, and support application functionality and data integrations.
• Develop and execute SQL queries to research application behavior, validate data accuracy, and support system changes.
• Document technical configuration requirements and implementation procedures.
• Support the implementation and maintenance of application hosting environments, including associated hardware and network components as needed.
• Lead application enhancement and change management projects, including project planning, risk identification, mitigation strategies, status reporting, and stakeholder communication.
• Participate in continuous process improvement initiatives that enhance product performance and customer experience.

Skills

SQL queries

RDBMS basics

Application configuration

Data migration

Troubleshooting

Scripting basics

Stakeholder communication

Project coordination

Client relationship building

Adaptability

Education

Bachelor's degree in IT/CS/Business

Job description

Agility360 is seeking an Application Configuration Analyst to lead configuration efforts, implement and optimize enterprise software for clients on remote basis within CST time zone. The role blends technical configuration, problem-solving, and client collaboration to deliver high-quality solutions.

You will work with Account Management, Product Development, DBA and System Engineering teams, develop and run SQL queries, document requirements, and drive continuous improvement while supporting