Application Configuration Analyst (Contract)

Agility360; Dallas (TX); Remote; USD 39,000 - 41,000; Full time

Job summary

Agility360 is seeking an Application Configuration Analyst to lead configuration efforts, implement and optimize enterprise software for clients on remote basis within CST time zone. The role blends technical configuration, problem-solving, and client collaboration to deliver high-quality solutions.

You will work with Account Management, Product Development, DBA and System Engineering teams, develop and run SQL queries, document requirements, and drive continuous improvement while supporting

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in software implementation, application support, systems configuration, or a related technical role.
• Previous experience leading projects, coordinating cross-functional teams, or serving in a technical leadership capacity.

Responsibilities

• Configure and customize applications during implementation and provide ongoing configuration support to meet evolving client needs.
• Create, maintain, and modify business rules governing data searches, workflows, functionality, and presentation using configuration and business rule expression tools.
• Investigate, troubleshoot, and resolve application, data, and system issues to ensure optimal performance, data integrity, and customer satisfaction.
• Partner closely with Account Management, Product Development, Database Administration, and System Engineering teams to drive issue resolution and system enhancements.
• Leverage relational database knowledge to analyze, troubleshoot, and support application functionality and data integrations.
• Develop and execute SQL queries to research application behavior, validate data accuracy, and support system changes.
• Document technical configuration requirements and implementation procedures.
• Support the implementation and maintenance of application hosting environments, including associated hardware and network components as needed.
• Lead application enhancement and change management projects, including project planning, risk identification, mitigation strategies, status reporting, and stakeholder communication.
• Participate in continuous process improvement initiatives that enhance product performance and customer experience.

Skills

SQL queries

RDBMS basics

Application configuration

Data migration

Troubleshooting

Scripting basics

Stakeholder communication

Project coordination

Client relationship building

Adaptability

Education

Bachelor's degree in IT/CS/Business

Job description

Application Configuration Analyst (Remote)

Agility 360 is seeking a Application Configuration Analyst to playa key role in implementing, configuring, and supporting enterprise software solutions for our client. This position combines technical expertise, problem-solving, and client collaboration to ensure successful system implementations and ongoing application optimization. The analyst will lead configuration efforts, support complex client initiatives, and work cross-functionally to deliver high-quality solutions that meet business and technical requirements.

ESSENTIAL JOB FUNCTIONS

• Configure and customize applications during implementation and provide ongoing configuration support to meet evolving client needs.
• Create, maintain, and modify business rules governing data searches, workflows, functionality, and presentation using configuration and business rule expression tools.
• Investigate, troubleshoot, and resolve application, data, and system issues to ensure optimal performance, data integrity, and customer satisfaction.
• Partner closely with Account Management, Product Development, Database Administration, and System Engineering teams to drive issue resolution and system enhancements.
• Leverage relational database knowledge to analyze, troubleshoot, and support application functionality and data integrations.
• Develop and execute SQL queries to research application behavior, validate data accuracy, and support system changes.
• Document technical configuration requirements and implementation procedures.
• Support the implementation and maintenance of application hosting environments, including associated hardware and network components as needed.
• Lead application enhancement and change management projects, including project planning, risk identification, mitigation strategies, status reporting, and stakeholder communication.
• Participate in continuous process improvement initiatives that enhance product performance and customer experience.

EDUCATION / EXPERIENCE REQUIREMENTS

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in software implementation, application support, systems configuration, or a related technical role.
• Previous experience leading projects, coordinating cross-functional teams, or serving in a technical leadership capacity.

Technical Skills

• Strong understanding of relational database management systems (RDBMS) and database concepts.
• Hands-on experience writing and troubleshooting SQL queries.
• Familiarity with database querying, data migration, data validation, and integration processes.
• Experience with application configuration, software customization, and technical troubleshooting.
• Exposure to programming or scripting languages is a plus.

Professional Skills

• Excellent analytical and problem-solving abilities with strong attention to detail.
• Strong communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Proven ability to translate business requirements into technical solutions.
• Strong project coordination and organizational skills with the ability to manage multiple priorities.
• Skilled at building client relationships and delivering exceptional customer service.
• Adaptable and comfortable working in a fast-paced environment with changing priorities.
• Experience working in a collaborative, matrixed organization is preferred.
• Negotiation and stakeholder management skills are highly valued.

Preferred Qualifications

• Experience supporting real estate, property, mortgage, or related industry applications.
• Familiarity with enterprise software implementation methodologies and change management practices.

ADDITIONAL DETAILS

• Duration: 6-month contract with potential for extension (extension not guaranteed).
• Location: Open to fully remote candidates. Must be in Central Time Zone (CST).
• Pay Rate: $28.00 - $30.00 per hour.
• Work Schedule: Monday through Friday, 40 hours per week. Candidates must be flexible to support team and business needs.
• Interview Process: Virtual interviews conducted via Microsoft Teams, consisting of 2-3 rounds.