Epic EHR Configuration & Support Analyst (Remote)

Washington University in St. Louis; United States; Remote; USD 66,000 - 113,000; Full time

Job summary

Washington University in St. Louis is seeking an Analyst II EPIC EHR Application to configure, modify, test and maintain Epic and other clinical applications.

You will build collaborative relationships with hospital leadership and clinical users to drive usage and acceptance of the system. This role requires Epic certification within 6 months of hire and offers responsibilities ranging from design and testing to incident management, with potential after-hours on-call duties.

Qualifications

• Education: High school diploma or equivalent
• Epic Certification required and will be obtained within 6 months of hire
• Work Experience: 2 years of relevant experience
• Skills: Not Applicable
• Driver's License: Not required for this position.

Responsibilities

• Designs, verifies, documents, amends and refactors complex software configurations for deployment.
• Investigates and resolves issues relating to applications and follows procedures to identify and resolve issues.
• Develops and executes test plans and test cases; collaborates to ensure comprehensive test coverage.
• Evaluates design options to obtain user feedback on developing systems, products and services.
• Ensures incidents are handled according to procedures and escalates when needed.
• Prioritizes and diagnoses incidents, investigates causes and resolves or escalates.
• Documents and closes resolved incidents and contributes to incident management procedures.
• May be part of an after-hours on-call rotation.

Skills

Epic EHR

Application Configuration

Applications Support

Application Testing

Clinical Applications

Cross-Departmental Collaboration

End User Support

IT Documentation

Relationship Building

Resolution Management

System Integrity

Education

Bachelor's degree

High school diploma

Tools

Epic Certification

Job description

Washington University in St. Louis is seeking an Analyst II EPIC EHR Application to configure, modify, test and maintain Epic and other clinical applications.

You will build collaborative relationships with hospital leadership and clinical users to drive usage and acceptance of the system. This role requires Epic certification within 6 months of hire and offers responsibilities ranging from design and testing to incident management, with potential after-hours on-call duties.