Epic EHR Analyst II - Remote Configuration & Support

Washington University; United States; Remote; USD 66,000 - 113,000; Full time

Benefits offered by this job

Vacation & leave

Health insurance

Transit U-Pass

Retirement plan

Wellness programs

Tuition assistance

Job summary

Washington University in St. Louis seeks an Analyst II EPIC EHR Application to configure, modify, test, and maintain Epic and other clinical applications.

Builds relationships with hospital leadership, users, and tech teams to ensure system usability and acceptance. The role provides second-tier end-user support, participates in complex builds and testing, and requires Epic certification within 6 months of hire.

Qualifications

• Education: High school diploma or equivalent.
• Epic Certification required within 6 months of hire.
• 2 years of relevant experience.

Responsibilities

• Designs, verifies, documents, amends and refactors complex software configurations for deployment.
• Contributes to the selection of software configuration methods, tools and techniques.
• Applies standards and tools to achieve well-engineered outcomes.
• Participates in reviews of own and colleagues' work.
• Investigates and resolves issues relating to applications.
• Follows procedures to identify and resolve issues with applications.
• Uses management tools to collect performance statistics.
• Carries out maintenance tasks and tests.
• Develops and executes test plans and cases.
• Collaborates across teams for test coverage and feedback.
• Analyzes and reports on test activities, results, and risks.
• Evaluates design options and prototypes with user feedback.
• Selects tools to evaluate user experiences of systems.
• Ensures incidents are handled per procedures; escalates when needed.
• Documents and closes resolved incidents; participates in incident management improvements.
• May participate in after-hours on-call rotation.

Skills

Epic EHR

Application Configuration

Applications Support

Application Testing

Clinical Applications

Cross-Departmental Collaboration

End User Support

IT Documentation

Relationship Building

Resolution Management

System Integrity

Education

Bachelor's degree

Tools

Epic Systems

Job description

Washington University in St. Louis seeks an Analyst II EPIC EHR Application to configure, modify, test, and maintain Epic and other clinical applications.

Builds relationships with hospital leadership, users, and tech teams to ensure system usability and acceptance. The role provides second-tier end-user support, participates in complex builds and testing, and requires Epic certification within 6 months of hire.