Remote Application Administrator — IT Support & Mentor
Republic Services
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Republic Services is seeking an Application Administrator to configure and support business software applications and partner with end users. This role acts as a SME for at least one application, collaborates with IT on initiatives, and mentors junior team members.
The candidate will have 2+ years in business systems analysis, SQL experience, and experience coordinating with offshore development and QA teams. Remote position with DOE salary range.
Qualifications
- 2 years of business systems analytical experience, including the ability to flow chart processes.
- 2 years of experience with Structured Query Language (SQL).
- Experience working with an off-shore development and QA team.
- Experience writing reports, business correspondence and procedures manuals.
Responsibilities
- Configures and supports complex software application issues experienced by end users promptly and professionally.
- Serves as the primary point of contact between IT and assigned functional business areas for routine application configuration improvement projects.
- Partners to diagnose and resolve complex software application issues escalated by other members of the software application team.
- Ensures accurate and effective solutions are provided to end users and that end user support needs are met with high quality of service.
- Acts as a coach and mentor for newer or less experienced team members.
- Documents processes and procedures for training IT team and end users.
Skills
Job description
Republic Services is seeking an Application Administrator to configure and support business software applications and partner with end users. This role acts as a SME for at least one application, collaborates with IT on initiatives, and mentors junior team members.
The candidate will have 2+ years in business systems analysis, SQL experience, and experience coordinating with offshore development and QA teams. Remote position with DOE salary range.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
