Remote API Solutions Analyst II — Drive API Excellence

CSAA Insurance Group; New Mexico; Remote; USD 49,000 - 55,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first / Flexible workplace

Job summary

CSAA Insurance Group seeks an API IT Solutions Analyst II to drive API delivery across sales, service and claims. You will onboard partners, troubleshoot integrations, and ensure seamless API experiences with internal and external teams.

You will translate business requirements into technical specs, author documentation, and support testing and training efforts. This role emphasizes collaboration, accuracy, and agile delivery in a remote US setting.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field or equivalent experience.
• 3-5 years of system documentation experience and/or technical writing.
• Ability to translate business requirements into non-functional requirements.
• Understanding of development, QA and integration methodologies.
• Ability to trace transactions through a complex system and document interactions.

Responsibilities

• Collaborate with BRM/BRMC, BSA, PM, developers and QA to gather and translate business needs into technical requirements.
• Coordinate with project managers to meet timelines and milestones.
• Develop and maintain SOPs for consistency and efficiency.
• Create API mappings, specs and technical documentation.
• Maintain documentation on systems mapping, data flows and queries.

Skills

System documentation

Technical writing

Requirements tracing

Data analysis

Education

Bachelor's degree in Computer Science / Information Systems or related field

Job description

CSAA Insurance Group seeks an API IT Solutions Analyst II to drive API delivery across sales, service and claims. You will onboard partners, troubleshoot integrations, and ensure seamless API experiences with internal and external teams.

You will translate business requirements into technical specs, author documentation, and support testing and training efforts. This role emphasizes collaboration, accuracy, and agile delivery in a remote US setting.