Remote Analytics Manager: Data & Insights

Blue Bottle Coffee; Boston (MA); Remote; USD 112,000 - 166,000; Full time

Benefits offered by this job

Health, dental, vision

Coffee training

401(k) plan

PTO & volunteer hours

Employee discount

Flexible spending account

Employee Assistance Program

Job summary

Blue Bottle Coffee is seeking a curious analytics leader to join the U.S. Finance team. You will turn cafe, digital, and product data into tools and insights that drive the business.

You’ll work with Cafe Operations, Digital & Product, and Engineering to build trusted data foundations and a clear view of guests and products. You will set the data roadmap, drive AI reporting, and lead analytics across guest interactions, with dashboards to inform sales, traffic, labor, and service speed.

Qualifications

• 6+ years in analytics, data science, or business intelligence in hospitality, retail, or food & beverage.
• Expert SQL and experience with modern data and BI tools.
• Experience using AI tools such as Claude for speedier analysis and self-serve insights.
• Experience with POS, loyalty, or digital ordering data and experiment design.

Responsibilities

• Set the data and analytics roadmap with Engineering for infrastructure and a single source of truth.
• Drive AI reporting and analytics agenda for management teams.
• Lead guest analytics across app, ordering, subscriptions, and loyalty.
• Build dashboards and tools for Cafe Operations to track sales, traffic, labor, and service speed.
• Partner with Digital & Product to design and evaluate A/B tests for features and personalization.
• Analyze menu mix, pricing, and launch performance to shape product decisions.
• Support planning, forecasting, and business cases with data-driven recommendations for senior leaders.

Skills

Cross-functional collaboration

Data storytelling

Communication

Attention to detail

Ambiguity handling

Tools

SQL

Snowflake

dbt

Sigma

Tableau

Netsuite

Adaptive

Python

Job description

Blue Bottle Coffee is seeking a curious analytics leader to join the U.S. Finance team. You will turn cafe, digital, and product data into tools and insights that drive the business.

You’ll work with Cafe Operations, Digital & Product, and Engineering to build trusted data foundations and a clear view of guests and products. You will set the data roadmap, drive AI reporting, and lead analytics across guest interactions, with dashboards to inform sales, traffic, labor, and service speed.