Remote Amharic Insurance Account Manager – Growth & Support

Pamela De La Cruz-Farmers Insurance Agency; Denver (CO); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work from Home

Hands on Training

Career Growth Opportunities

Paid Sick Days

Job summary

Pamela De La Cruz-Farmers Insurance Agency in Denver seeks an Amharic-speaking Account Manager to serve the Amharic-speaking community with clarity and care. You will bridge language barriers, review policies, and guide clients through coverage options.

This role blends customer service excellence with independence and a commitment to helping neighbors secure their futures. Colorado Property & Casualty and Life & Health licenses are required, with training and growth opportunities

Qualifications

• Fluency in Amharic and English, spoken and written.
• Experience in insurance sales, customer service, or client management.
• Ability to review policies and explain terms clearly.

Responsibilities

• Serve as the primary contact for diverse clients, guiding in Amharic and English.
• Review policies to ensure coverage matches life circumstances.
• Explain policy terms and benefits clearly to clients.
• Handle inquiries about policy changes, billing and claims with care.
• Identify gaps in coverage and offer tailored recommendations.
• Maintain accurate client records for consistent service.

Skills

Bilingual Amharic & English

Customer service

Insurance knowledge

Schedule independence

Tools

Office software

Job description

Pamela De La Cruz-Farmers Insurance Agency in Denver seeks an Amharic-speaking Account Manager to serve the Amharic-speaking community with clarity and care. You will bridge language barriers, review policies, and guide clients through coverage options.

This role blends customer service excellence with independence and a commitment to helping neighbors secure their futures. Colorado Property & Casualty and Life & Health licenses are required, with training and growth opportunities