Remote Insurance Account Manager: Client Growth & Service

Pamela De La Cruz-Farmers Insurance Agency; Denver (CO); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work from Home

Hands on Training

Career Growth Opportunities

Paid Sick Days

Job summary

Pamela De La Cruz-Farmers Insurance Agency in Denver, Colorado, is seeking an Account Manager who will be the first point of contact for clients, answering questions, processing service requests, and guiding families to the right insurance solutions.

You will build trust with local residents, cross-sell appropriate coverages, and help grow the agency's book of business while delivering friendly, organized service and a smooth client experience.

Qualifications

• Experience in customer service or insurance agency environments.
• Ability to explain policy options clearly and calmly.
• Strong written and verbal communication with clients.

Responsibilities

• Client Service: assist clients with policy questions and service requests in a friendly, professional manner.
• Cross-Selling & Account Growth: identify opportunities to offer additional coverage and relevant products.
• Client Retention: build relationships, address concerns, and ensure clients feel valued.
• Relationship Building: develop trust through personalized service and insurance solutions.
• Agency Growth: contribute to growing the book of business through quality client interactions.

Skills

Customer service

Insurance knowledge

Communication

Attention to detail

Tools

CRM software

Job description

Pamela De La Cruz-Farmers Insurance Agency in Denver, Colorado, is seeking an Account Manager who will be the first point of contact for clients, answering questions, processing service requests, and guiding families to the right insurance solutions.

You will build trust with local residents, cross-sell appropriate coverages, and help grow the agency's book of business while delivering friendly, organized service and a smooth client experience.