Remote Americas Sales Ops Partner Leader

Twilio; United States; Remote; USD 117,000 - 172,000; Full time

Benefits offered by this job

Health care insurance

401(k) retirement account

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio is seeking an Americas Sales Business Partner Manager to lead sales operations in alignment with Americas GTM strategy. You will partner with regional sales leaders to drive growth, optimize forecasting, and deliver measurable results across verticals in a remote US setting.

The role requires deep go-to-market experience in enterprise software/tech, hands-on leadership, and the ability to collaborate with HR, finance, marketing, product, and other functions to ensure operational

Qualifications

• 6+ years of experience in sales operations, sales strategy or consulting.
• 2+ years directly partnering with senior software/tech sales leaders in large organizations ($1B+).
• Proficiency in sales planning and operations including coverage, segmentation, territory planning, and sales compensation strategy with a rhythm of business (MBRs, QBRs).
• Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.

Responsibilities

• Be the Business partner to GTM leaders; challenge the status quo.
• Shape & execute business strategy to address risks / obstacles / opportunities.
• Translate strategy into actionable operational plans & execute.
• Be the Voice of sales in cross-functional initiatives.
• Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales.
• Manage forecast and pipeline health; drive predictability for month/quarter/year.
• Provide business performance insights; facilitate decision‑making.
• Produce recurring & ad hoc exec business updates.
• Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function.

Skills

Sales operations

Sales planning

Territory planning

Sales compensation

MBRs / QBRs

Communication

Influence senior leadership

Education

Bachelor's degree

Graduate degree

Job description

Twilio is seeking an Americas Sales Business Partner Manager to lead sales operations in alignment with Americas GTM strategy. You will partner with regional sales leaders to drive growth, optimize forecasting, and deliver measurable results across verticals in a remote US setting.

The role requires deep go-to-market experience in enterprise software/tech, hands-on leadership, and the ability to collaborate with HR, finance, marketing, product, and other functions to ensure operational