Remote AJO Account Manager — Experience Cloud

Unicon Systems; Tallahassee (FL); Remote; USD 83,000 - 152,000; Full time

Job summary

Unicon Systems seeks an experienced AJO Account Manager to lead Adobe Journey Optimizer implementations and manage client relationships. You will coordinate with technical and business teams to deliver tailored solutions within the Adobe Experience Cloud.

Responsibilities include managing customer journeys, campaign orchestration, and omnichannel engagement, using AEP for segmentation and personalization, and ensuring strong communication and account management throughout engagements.

Qualifications

• Hands-on experience with Adobe Journey Optimizer implementations.
• Experience managing client relationships and stakeholder communications.
• Knowledge of customer journeys, campaign orchestration, and omnichannel engagement.
• Experience with Adobe Experience Platform (AEP), segmentation, and personalization.
• Ability to coordinate with technical and business teams to deliver client solutions.
• Strong communication, account management, and problem-solving skills.

Responsibilities

• Manage Adobe Journey Optimizer implementations and client relationships.
• Communicate with stakeholders to gather requirements and set expectations.
• Apply knowledge of customer journeys and omnichannel engagement.
• Leverage AEP for segmentation and personalization.
• Coordinate with technical and business teams to deliver client solutions.
• Demonstrate strong communication and problem-solving in accounts.

Skills

Adobe Journey Optimizer

Account management

Client relationship management

Communication skills

Problem solving

Cross-functional coordination

Job description

Unicon Systems seeks an experienced AJO Account Manager to lead Adobe Journey Optimizer implementations and manage client relationships. You will coordinate with technical and business teams to deliver tailored solutions within the Adobe Experience Cloud.

Responsibilities include managing customer journeys, campaign orchestration, and omnichannel engagement, using AEP for segmentation and personalization, and ensuring strong communication and account management throughout engagements.