Remote AJO Account Manager – Experience Cloud

Unicon Systems; Tampa (FL); Remote; USD 90,000 - 130,000; Full time

Job summary

Adobe Journey Optimizer Account Manager role offering remote work in the United States. You will manage Adobe Journey Optimizer implementations, oversee client relationships, and coordinate with technical and business teams to deliver tailored solutions within the Adobe Experience Cloud ecosystem.

Ideal candidates bring hands-on AJO experience, strong communication, and a track record in omnichannel engagement, segmentation, and personalization.

Qualifications

• Hands-on experience with Adobe Journey Optimizer implementations.
• Experience managing customer relationships and stakeholder communications.
• Knowledge of customer journeys, campaign orchestration, and omnichannel engagement.
• Experience with Adobe Experience Platform (AEP), segmentation, and personalization.
• Ability to coordinate with technical and business teams to deliver client solutions.
• Strong communication, account management, and problem-solving skills.

Responsibilities

• Manage client relationships, requirements, and stakeholder communications.
• Oversee Adobe Journey Optimizer deployments and ensure successful adoption.
• Collaborate with cross-functional teams to deliver client solutions.
• Communicate project status and risks to stakeholders clearly.
• Maintain a strong focus on customer success and retention.

Skills

Adobe Journey Optimizer

Client relationships

Stakeholder communications

AEP

Segmentation

Personalization

Cross-functional coordination

Account management

Job description

Adobe Journey Optimizer Account Manager role offering remote work in the United States. You will manage Adobe Journey Optimizer implementations, oversee client relationships, and coordinate with technical and business teams to deliver tailored solutions within the Adobe Experience Cloud ecosystem.

Ideal candidates bring hands-on AJO experience, strong communication, and a track record in omnichannel engagement, segmentation, and personalization.