Remote AIDC Account Executive

Peak Technologies; Phoenix (AZ); On-site; USD 75,000 - 200,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Cell phone reimbursement

Dental insurance

Health insurance

Health Savings Account

Life insurance

Paid time off

Vision insurance

Job summary

Peak Technologies is seeking an account manager to oversee a portfolio of client accounts, ensuring high satisfaction and driving revenue through upselling and cross-selling. The ideal candidate has AIDC sales experience and strong communication skills to build lasting relationships with clients and internal teams.

You will manage inquiries, develop strategic account plans, and deliver regular performance updates while staying informed about market trends and opportunities.

Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in account management, sales, or customer service.
• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Excellent problem-solving and decision-making abilities.
• Self-motivated with a strong sense of accountability and ownership.
• Proficiency in Microsoft Office suite and CRM software.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Willingness to travel occasionally for client meetings and industry events.
• Relevant certifications (e.g., Certified Account Manager) preferred but not required.

Responsibilities

• Manage a portfolio of client accounts and serve as the primary point of contact for all customer inquiries and issues.
• Build and maintain strong, long-lasting customer relationships by understanding their business needs and objectives.
• Develop and execute strategic account plans to drive revenue growth and achieve sales targets.
• Identify opportunities for upselling and cross-selling additional products and services to existing clients.
• Collaborate with internal teams to ensure customer needs are met and issues are resolved in a timely manner.
• Prepare and deliver regular account performance reports to clients, highlighting key metrics and insights.
• Stay informed about industry trends, market conditions, and competitor activities to identify potential opportunities and threats.
• Proactively address customer concerns or escalations to ensure a positive customer experience.
• Conduct regular business reviews with clients to review performance, discuss new opportunities, and address concerns.
• Maintain accurate records of customer interactions and sales activities in the CRM system.

Skills

Account management

Sales

Customer service

Communication

Negotiation

Education

Bachelor's degree in business administration/marketing

Tools

Microsoft Office

CRM software

Job description

Peak Technologies is seeking an account manager to oversee a portfolio of client accounts, ensuring high satisfaction and driving revenue through upselling and cross-selling. The ideal candidate has AIDC sales experience and strong communication skills to build lasting relationships with clients and internal teams.

You will manage inquiries, develop strategic account plans, and deliver regular performance updates while staying informed about market trends and opportunities.