Remote AI Tooling Program Manager

Figma; United States; Remote; USD 169,000 - 245,000; Full time

Benefits offered by this job

Equity

Health insurance

Dental & vision coverage

Retirement benefits

Parental leave

Paid time off

Job summary

Figma is seeking an experienced Technical Program Manager to build and run the program operating system for our Internal AI Tooling portfolio. You will translate roadmaps into coordinated plans across Product, Engineering, Security, Legal, Data, and Business Systems, guiding initiatives from intake to release and handoff with clear ownership and measurable outcomes.

You’ll thrive in a fast-moving, ambiguous environment, applying structure with influence rather than authority, and you’ll

Qualifications

• 5+ years of technical program management, or technical delivery experience in a cloud, SaaS, enterprise-technology, or internal-tools environment.
• Demonstrated experience leading complex programs across Product, Engineering, Security, Legal, Data, Business Systems, Operations, and business stakeholders
• A track record of translating product roadmaps into integrated plans, milestones, dependencies, decision points, release schedules, and measurable outcomes while maintaining clear ownership boundaries between Product, Program, and Engineering
• Technical fluency with enterprise systems, APIs, integrations, data flows, platform dependencies, identity and access, and software-delivery lifecycles. You do not need to be an engineer, but you should be able to engage credibly in technical planning and tradeoff conversations
• Excellent written and verbal communication, facilitation, and influencing skills, with the ability to establish lightweight governance, present concise decisions and risks, and create accountability without relying on direct authority

Responsibilities

• Translate the Product Manager’s roadmap and prioritized outcomes into integrated program plans, milestones, release schedules, decision points, and clear ownership
• Manage execution of the Internal AI Tooling roadmap across technical teams and business stakeholders
• Operationalize a transparent intake and routing process so requests have a defined problem, expected business outcome, delivery path, risk profile, and accountable owner before work begins
• Establish and facilitate lightweight planning and execution cadences, including program reviews, dependency reviews, decision forums, release-readiness reviews, and stakeholder updates
• Maintain an integrated view of dependencies, risks, issues, assumptions, and decisions, driving timely resolution or escalation when work is blocked
• Coordinate security reviews, legal and procurement milestones, data dependencies, vendor commitments, and business-system integrations so these workstreams are engaged at the appropriate stage of delivery
• Ensure releases have appropriate acceptance criteria, operational ownership, support processes, runbooks, escalation paths, and feedback loops before handoff
• Partner with Product and stakeholders to define measurable outcomes and provide clear reporting on delivery health, adoption readiness, operational performance, and realized impact

Skills

Program management

Cross-functional leadership

Roadmap translation

Technical planning

Communication skills

Job description

Figma is seeking an experienced Technical Program Manager to build and run the program operating system for our Internal AI Tooling portfolio. You will translate roadmaps into coordinated plans across Product, Engineering, Security, Legal, Data, and Business Systems, guiding initiatives from intake to release and handoff with clear ownership and measurable outcomes.

You’ll thrive in a fast-moving, ambiguous environment, applying structure with influence rather than authority, and you’ll