Remote AI Solutions Engineer - AI-Driven Support

Resmed; Peachtree Corners (GA); On-site; USD 100,000 - 130,000; Full time

Job summary

Resmed is seeking a Senior AI Solutions Engineer in Peachtree Corners, Georgia, to implement and optimize AI-powered capabilities across customer support. Your expertise will translate business needs into efficient AI solutions that enhance operational performance.

The role demands experience in deploying AI-driven workflows and a strong understanding of data-driven decision-making. Candidates should be able to identify automation opportunities, troubleshoot issues, and deliver impactful results.

Qualifications

• Experience applying AI and automation in a live operational environment.
• Hands-on experience with enterprise AI platforms and configuration.
• Strong understanding of support workflows and data-driven decision making.

Responsibilities

• Identify and execute automation opportunities.
• Implement and optimize AI-driven capabilities.
• Partner with management to deliver solutions at scale.
• Troubleshoot AI tools and workflows.

Skills

AI-driven workflows implementation

Conversational AI optimization

Integration across platforms

Performance metrics evaluation

Process improvement

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce Agentforce

Data360

Job description

Resmed is seeking a Senior AI Solutions Engineer in Peachtree Corners, Georgia, to implement and optimize AI-powered capabilities across customer support. Your expertise will translate business needs into efficient AI solutions that enhance operational performance.

The role demands experience in deploying AI-driven workflows and a strong understanding of data-driven decision-making. Candidates should be able to identify automation opportunities, troubleshoot issues, and deliver impactful results.