Remote AI Orchestration Analyst – MarTech Workflows

DIRECTV; Las Vegas (NV); Remote; USD 63,000 - 114,000; Full time

Job summary

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal/Mark. This entry-level role focuses on running, monitoring, and troubleshooting automation agents within our MarTech stack, ensuring reliable execution and data quality.

You will work remotely from anywhere in the U.S. (except Alaska) and collaborate with marketing ops, campaign teams, and the Platform & Integration Manager to understand workflows and report agent status.

Qualifications

• Bachelor's degree required in a related field.
• 0–1 years of professional experience; internships or coursework in martech are a plus.
• Strong attention to detail and ability to follow structured processes.
• Basic understanding of marketing automation, workflow tools, or AI/agent systems.
• Comfortable with spreadsheets and structured data (Excel/Google Sheets).
• Clear written communication for logging issues and documenting processes.
• Ability to work independently in a fully remote environment.

Responsibilities

• Execute and monitor pre-built orchestration agents within Optimizely Opal/Mark.
• Track agent runs and flag errors for escalation.
• Troubleshoot failed or stalled executions using runbooks.
• Maintain records of agent activity and outcomes for reporting/audit.
• Support data hygiene and input-quality checks for orchestration workflows.
• Assist in testing new agents before production rollout with documentation.
• Collaborate with MarTech Platform & Integration Manager and cross-functional teams to gather requirements and communicate status.
• Escalate platform bugs via internal/vendor channels.
• Contribute to internal documentation of configurations, SOPs, and lessons learned.
• Participate in ongoing training to build proficiency in the platform and automation concepts.

Skills

Attention to detail

Structured processes

Clear written communication

Spreadsheets

Independent work

Education

Bachelor's degree

Tools

Optimizely Opal/Mark

Jira

Confluence

Notion

Zapier

Make

Job description

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal/Mark. This entry-level role focuses on running, monitoring, and troubleshooting automation agents within our MarTech stack, ensuring reliable execution and data quality.

You will work remotely from anywhere in the U.S. (except Alaska) and collaborate with marketing ops, campaign teams, and the Platform & Integration Manager to understand workflows and report agent status.