Remote AI Orchestration Analyst for MarTech

DIRECTV; Boise (ID); Remote; USD 63,000 - 114,000; Full time

Job summary

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal (Mark). This entry‑level role offers hands‑on experience with AI agent orchestration inside a marketing technology stack, focusing on running, monitoring, and troubleshooting orchestration agents.

You will work remotely within the United States, collaborate with the MarTech Platform & Integration Manager and cross‑functional teams, and contribute to documentation and data quality

Qualifications

• Bachelor's degree in Marketing, Business, Information Systems, Computer Science, Data Analytics, or related field.
• 0–1 years of professional experience; internships, co-ops, or coursework involving martech/automation are a plus.
• Strong attention to detail and comfort following structured processes and documentation.
• Basic understanding of marketing automation, workflow tools, or AI/agent-based systems.
• Comfortable working with spreadsheets and structured data to track and validate outputs.
• Clear written communication for logging issues and documenting processes.
• Ability to work independently in a fully remote environment.

Responsibilities

• Execute and monitor pre-built orchestration agents within Optimizely Opal (Mark) according to documented workflows.
• Track agent runs for successful completion; flag, log, and escalate errors to senior team members.
• Perform first-line troubleshooting on failed or stalled agent executions following runbooks.
• Maintain accurate records of agent activity, execution logs, and outcomes for reporting and audit purposes.
• Support data hygiene and input-quality checks feeding orchestration workflows.
• Assist in testing new or updated orchestration agents prior to production rollout.
• Collaborate with the MarTech Platform & Integration Manager and cross-functional stakeholders to understand workflow requirements and communicate agent status.
• Escalate platform bugs, integration failures, or data discrepancies to appropriate channels.
• Contribute to internal documentation of agent configurations and SOPs.
• Participate in ongoing training to build proficiency in Optimizely Opal/Mark and marketing automation concepts.

Skills

Attention to detail

Documentation

spreadsheets

Clear written communication

Education

Bachelor's degree

Tools

Excel

Google Sheets

Job description

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal (Mark). This entry‑level role offers hands‑on experience with AI agent orchestration inside a marketing technology stack, focusing on running, monitoring, and troubleshooting orchestration agents.

You will work remotely within the United States, collaborate with the MarTech Platform & Integration Manager and cross‑functional teams, and contribute to documentation and data quality