MarTech AI Agent Orchestration Analyst

DIRECTV; Omaha (NE); A distancia; USD 63.000 - 114.000; Jornada completa

Descripción de la vacante

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal (Mark). This entry‑level role focuses on running, monitoring, and troubleshooting orchestration agents that connect MarTech tools, ensuring reliable execution and value delivery day to day.

You’ll gain hands‑on experience with AI agent orchestration inside a marketing tech stack, working remotely and collaborating with marketing ops and campaign teams to meet workflow requirements.

Formación

• Bachelor's degree in Marketing, Business, Information Systems, Computer Science, Data Analytics, or related field.
• 0–1 years of experience; internships/co-ops welcome.
• Strong attention to detail and ability to follow structured processes and documentation.
• Interest in marketing automation, workflow tools, or AI/agent-based systems.
• Comfortable with spreadsheets to track and validate outputs.
• Clear written communication for logging issues and documenting processes.
• Ability to work independently in a fully remote environment.

Responsabilidades

• Execute and monitor pre-built orchestration agents within Optimizely Opal (Mark) according to documented workflows and playbooks.
• Track agent runs for successful completion; flag, log, and elevate errors to senior team members.
• Perform first-line troubleshooting on failed or stalled agent executions per runbooks.
• Maintain accurate records of agent activity, execution logs, and outcomes for reporting and audit purposes.
• Support data hygiene and input-quality checks that feed orchestration workflows.
• Assist in testing new or updated orchestration agents prior to production rollout, documenting results.
• Collaborate with the MarTech Platform & Integration Manager and cross-functional stakeholders to understand workflow requirements and communicate agent status.
• Escalate platform bugs, integration failures, or data discrepancies to appropriate support channels.
• Contribute to internal documentation of agent configurations and SOPs.
• Participate in ongoing training to build proficiency in Optimizely Opal / Mark and marketing automation concepts.

Conocimientos

Attention to detail

Excel/Sheets

Written communication

Remote work capability

Marketing automation interest

Educación

Bachelor's degree

Herramientas

APIs & webhooks

No-code / low-code tools

Descripción del empleo

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal (Mark). This entry‑level role focuses on running, monitoring, and troubleshooting orchestration agents that connect MarTech tools, ensuring reliable execution and value delivery day to day.

You’ll gain hands‑on experience with AI agent orchestration inside a marketing tech stack, working remotely and collaborating with marketing ops and campaign teams to meet workflow requirements.