Remote Agentic AI Orchestration Analyst

DIRECTV; Wilmington (DE); Remote; USD 63,000 - 114,000; Full time

Job summary

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal/Mark. This entry‑level role focuses on running, monitoring, and troubleshooting orchestration agents across our MarTech stack in a fully remote setting.

You’ll learn to handle runbooks, track outcomes, and collaborate with marketing ops and campaign teams to deliver reliable automation and data quality. Strong communication and detail‑oriented work is essential.

Qualifications

• Bachelor's degree in Marketing, Business, Information Systems, CS, Data Analytics or related field.
• 0–1 year of experience; internships or coursework in marketing tech is a plus.
• Strong attention to detail and ability to follow structured processes and documentation.
• Basic understanding of marketing automation, workflows, or AI/agent systems.
• Comfort with spreadsheets and structured data to track outputs.
• Clear written communication for logging issues and documenting processes.

Responsibilities

• Execute and monitor pre-built orchestration agents within Optimizely Opal/Mark.
• Track runs, log errors, and escalate issues to senior team members.
• Troubleshoot failed agent executions using runbooks.
• Maintain records of agent activity for reporting and audits.
• Assist data hygiene and validation for inputs feeding workflows.
• Collaborate with MarTech Platform & Integrations Manager and stakeholders to understand workflow requirements.
• Escalate platform bugs or data discrepancies to support channels.
• Contribute to internal documentation of configurations and SOPs.
• Participate in training to build proficiency in Optimizely Opal/Mark and marketing automation concepts.

Skills

Attention to detail

Structured processes

Spreadsheet proficiency

Clear written communication

Independent remote work

Marketing automation concepts

Education

Bachelor's degree

Tools

Jira

Confluence

Notion

Job description

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal/Mark. This entry‑level role focuses on running, monitoring, and troubleshooting orchestration agents across our MarTech stack in a fully remote setting.

You’ll learn to handle runbooks, track outcomes, and collaborate with marketing ops and campaign teams to deliver reliable automation and data quality. Strong communication and detail‑oriented work is essential.