Remote AI Engineer for Customer Success Automation

HelpfulRemote; Northern (KY); Hybrid; USD 106,000 - 160,000; Full time

Job summary

Samsara is seeking a remote-friendly Commercial Customer Success AI Engineer to design agent architectures, write production-grade Python, and integrate with Salesforce and internal CS tools. You will own the lifecycle from prompt design to testing and deployment, monitor KPI metrics, and iterate based on real customer outcomes.

This full-time role supports the US market (remote, excluding SF Bay Area, NYC, and DC areas) and collaborates with cross-functional teams to scale AI agents across the

Qualifications

• Design agent architectures and write production-grade Python code.
• Build evaluation frameworks and automated test suites.
• Monitor agent performance, track accuracy and failure rates, iterate from data and outcomes.

Responsibilities

• Design agent architectures for Samsara's AI agents and deploy in production.
• Collaborate with CS and product teams to integrate with Salesforce and internal tools.
• Own the full lifecycle from prompt design to testing, deployment and maintenance.

Skills

Python

Agent architectures

Salesforce integration

Testing frameworks

Production-grade code

Tools

Salesforce

Internal CS tools

Job description

Samsara is seeking a remote-friendly Commercial Customer Success AI Engineer to design agent architectures, write production-grade Python, and integrate with Salesforce and internal CS tools. You will own the lifecycle from prompt design to testing and deployment, monitor KPI metrics, and iterate based on real customer outcomes.

This full-time role supports the US market (remote, excluding SF Bay Area, NYC, and DC areas) and collaborates with cross-functional teams to scale AI agents across the