Remote AI-Driven AR Success Specialist

Billtrust; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salaries and stock options

Comprehensive medical, dental, vision,

Open PTO and 401(k) retirement plans

Parental leave program and sabbatical

Job summary

Billtrust is seeking a Customer Success leader to drive satisfaction and retention through project management, implementation, and analytics in a remote-capable setup. You will guide customers as a technical and functional expert, aligning on business outcomes and strategic adoption of accounts receivable and payments solutions.

You will collaborate with cross-functional teams to ensure seamless delivery and maximize business value across diverse industries, leveraging AI-powered tools and

Qualifications

• Experience in Customer Success, Project Management, Implementation, or Support.
• Experience in Accounts Receivable (AR) or payments domain.
• Strong analytical skills and ability to interpret complex data.
• Ability to work effectively in cross-functional teams.

Responsibilities

• Drive customer satisfaction and retention through project management, implementation, support, or analytics.
• Act as a technical and functional expert to guide customers in meeting business objectives.
• Collaborate cross-functionally to deliver AI-powered AR and payment solutions.
• Provide guidance across industries to maximize customer value.

Skills

Customer success

Project management

Data analysis

Cross-functional collaboration

AI/fintech domain

Tools

CRM software

AR/payments tools

Data visualization tools

Job description

Billtrust is seeking a Customer Success leader to drive satisfaction and retention through project management, implementation, and analytics in a remote-capable setup. You will guide customers as a technical and functional expert, aligning on business outcomes and strategic adoption of accounts receivable and payments solutions.

You will collaborate with cross-functional teams to ensure seamless delivery and maximize business value across diverse industries, leveraging AI-powered tools and