Remote AI Agent Designer — Shape Global Workflows

Global Payments; Cincinnati (OH); Híbrido; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Global Payments is seeking an AI Agent Designer to shape the future of AI-enabled work across a global enterprise. You will design AI-powered workflows and autonomous agent experiences, partnering with senior leaders to translate business challenges into scalable agentic solutions.

You’ll lead discovery workshops, map complex processes, and evaluate AI technologies while helping define future-state ways of working and success metrics for engineering teams.

Formación

• 5+ years in business analysis, product management, or related roles.
• Ability to analyze complex processes and translate to requirements.
• Experience facilitating with senior leaders.
• Experience with AI, automation, or data-driven tech.
• Knowledge of payments/fintech is a bonus.
• Familiarity with LLMs, prompt engineering, or AI product development.

Responsabilidades

• Design AI-powered workflows and autonomous agent experiences.
• Partner with business leaders to identify high-value opportunities.
• Create agent blueprints, workflow designs, requirements, and success metrics.
• Lead AI discovery workshops and map cross-functional processes.
• Evaluate emerging AI technologies and architectures.
• Help shape the company's vision for AI-enabled work.

Conocimientos

Business analysis

Product management

Process design

Solution design

Stakeholder management

AI / automation

Communication

Storytelling

Problem solving

Herramientas

AI technologies

Workflow platforms

RAG architectures

Knowledge management

Descripción del empleo

Global Payments is seeking an AI Agent Designer to shape the future of AI-enabled work across a global enterprise. You will design AI-powered workflows and autonomous agent experiences, partnering with senior leaders to translate business challenges into scalable agentic solutions.

You’ll lead discovery workshops, map complex processes, and evaluate AI technologies while helping define future-state ways of working and success metrics for engineering teams.