Remote AI Agent Designer — Shape AI Workflows

Global Payments; Cincinnati (OH); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Global Payments is seeking an AI Agent Designer to join its AI Strategy team. You will design AI-powered workflows and autonomous agent experiences, partnering with business leaders to translate challenges into agentic solutions and define future-state ways of working.

You will create agent blueprints and success metrics, lead AI discovery workshops, map complex processes, and evaluate emerging AI technologies to shape the next generation of AI-enabled work at a global payments leader.

Qualifications

• 5+ years of experience in business analysis, product management, consulting, process design, solution design, or a related role.
• Ability to analyse complex business processes and translate them into structured requirements, workflows or technology solutions.
• Strong facilitation and stakeholder management skills with experience working with senior leaders.
• Experience with AI, automation, workflow platforms, or data-driven technologies.
• Excellent communication, storytelling, and problem-solving skills, with the ability to simplify complex concepts and influence decisions.

Responsibilities

• Design and orchestrate AI-powered workflows and autonomous agent experiences across Global Payments.
• Partner with business leaders to identify high-value opportunities and translate challenges into agentic solutions.
• Create agent blueprints, workflow designs, requirements and success metrics for scalable AI solutions.
• Lead AI discovery workshops and map cross-functional processes for automation and productivity gains.
• Evaluate emerging AI technologies and tools to shape the company's future AI-enabled work.

Skills

AI/Automation experience

Business analysis

Stakeholder management

Workflow design

Communication skills

Job description

Global Payments is seeking an AI Agent Designer to join its AI Strategy team. You will design AI-powered workflows and autonomous agent experiences, partnering with business leaders to translate challenges into agentic solutions and define future-state ways of working.

You will create agent blueprints and success metrics, lead AI discovery workshops, map complex processes, and evaluate emerging AI technologies to shape the next generation of AI-enabled work at a global payments leader.