Remote Affiliate Payments Ops Specialist II

HighLevel; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

HighLevel is seeking an Affiliate Payment Ops Specialist II to join our Accounts Payable backbone for referral and endorsement programs. You will help ensure affiliates and endorsers are paid accurately, maintain meticulous records, and support partners with attentive service.

This role offers a launchpad in SaaS partnerships and financial operations within a remote-first company that serves agencies and SMBs globally. Experience with FirstPromoter and payout platforms is valued.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum of 2 years in a front-facing role, preferably in Affiliate operations or Accounts Payable.
• Hands-on experience with referral program tracking software, such as FirstPromoter.
• Experience with global payout platforms and methods.
• General understanding of Accounts Payable processes, including vendor onboarding and tax documentation.
• Experience with Excel and Google Sheets.
• A customer-first mindset with strong written and verbal communication skills.

Responsibilities

• Develop a thorough working knowledge of the commissions structure and apply it consistently across all affiliate activity.
• Monitor and maintain affiliate records within the referral program platform, including upgrade tier tracking, referral link assignments, and account tagging.
• Validate commission calculations to ensure accuracy before payouts.
• Process weekly commission payouts in a timely and accurate manner.
• Maintain organized affiliate payment and tax records in compliance with policies and regulatory requirements.
• Prepare and issue year-end 1099 forms to applicable affiliates.
• Serve as the primary point of contact for affiliate inquiries with professionalism and accuracy.
• Coordinate with Affiliate department, managing communications and manual requests, escalating complex cases as needed.
• Identify patterns in affiliate questions or issues and surface process improvements.

Skills

Affiliate operations

Accounts Payable

Excel & Google Sheets

FirstPromoter

Communication

Global payout platforms

Education

Bachelor’s degree in Accounting or Finance

Tools

FirstPromoter

Job description

HighLevel is seeking an Affiliate Payment Ops Specialist II to join our Accounts Payable backbone for referral and endorsement programs. You will help ensure affiliates and endorsers are paid accurately, maintain meticulous records, and support partners with attentive service.

This role offers a launchpad in SaaS partnerships and financial operations within a remote-first company that serves agencies and SMBs globally. Experience with FirstPromoter and payout platforms is valued.