Adventure Travel Consultant

xperiencexscapetravels; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Travel perks and discounts

Growth opportunities and training

Mission-driven team

Job summary

Xperience Xscape Travels is seeking an Adventure Travel Consultant to support travelers through every stage of their journey. You will be their trusted point of contact, helping plan, inform, and ensure a smooth trip from start to finish.

Based in the United States, the company prides itself on thoughtful, high-quality service that makes every client feel valued. This remote-friendly role offers growth opportunities within a mission-driven team that loves creating memorable experiences.

Qualifications

• Excellent written and verbal communication.
• Customer service background (travel experience is a plus).
• Organized, detail-oriented, and proactive work style.
• Comfortable learning new tools and systems.
• Passion for travel and helping others.

Responsibilities

• Respond promptly and kindly to client questions via email, phone, and chat.
• Assist with itinerary updates, travel changes, and special requests.
• Share accurate information about travel requirements and destination details.
• Conduct follow-ups to confirm satisfaction and gather feedback.
• Handle concerns with empathy and problem-solving skills.

Skills

Excellent communication

Customer service

Organized

Problem solving

Travel knowledge

Job description

Job Description:
As an Adventure Travel Consultant, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact.

At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.

Key Responsibilities

• Respond promptly and kindly to client questions via email, phone, and chat.

• Assist with itinerary updates, travel changes, and special requests.

• Share accurate information about travel requirements and destination details.

• Conduct follow-ups to confirm satisfaction and gather feedback.

• Handle concerns with empathy and problem-solving skills.

Benefits

• Remote freedom — work anywhere with flexible hours.

• Travel perks, discounted rates, and insider access.

• Growth opportunities through training and team support.

• Join a mission-driven team that loves creating memorable experiences.

What We’re Looking For

• Excellent written and verbal communication.

• Customer service background (travel experience is a plus).

• Organized, detail-oriented, and proactive work style.

• Comfortable learning new tools and systems.

• Passion for travel and helping others.