Adventure Itinerary Specialist-Florida

xperiencexscapetravels; Orlando (FL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Travel perks and industry discounts

Professional growth and training

Community-focused team

Job summary

Xperience Xscape Travels USA is seeking an Adventure Itinerary Specialist to guide clients from planning through their return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in Georgia, the team offers remote flexibility, exclusive travel perks, and ongoing training to help you grow within a passionate travel community.

Qualifications

• Excellent communication skills, written and verbal.
• Background in customer service, travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy and able to learn new booking tools quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication

Customer service

Attention to detail

Proactive

Tech-savvy

Travel passion

Tools

Booking systems

Job description

Job Description

As a Adventure Itinerary Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Xperience Xscape Travels USA, based in Georgia, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.