Remote Advanced Avionics Field Engineer

Honeywell Aerospace US LLC in; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401(k) match and Savings Accounts

Paid Holidays

Educational Assistance

Job summary

Honeywell Aerospace US LLC is seeking an Advanced Field Service Engineer (Remote) to support Business General Aviation and Airline customers across the Americas. You will troubleshoot avionics and mechanical systems, provide remote and on-site service, and lead AOG recoveries to minimize disruption.

In this highly visible role you’ll build strong customer relationships, document work in SFDC, and travel up to 25% to customer sites, delivering timely, high-quality avionics support worldwide.

Qualifications

• 7+ years hands-on experience troubleshooting avionics and/or mechanical systems on aircraft.
• 5+ years of customer-facing experience in technical support or field service.

Responsibilities

• Serve as the primary technical point of contact for assigned BGA and/or Airline customers
• Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
• Provide remote support (phone/email) and on-site field service as needed
• Support AOG events and critical operational disruptions with urgency and precision
• Diagnose issues related to systems such as Flight Management Systems, Autopilot & Displays, EGPWS, TCAS, Radar, Radios
• Lead issue resolution from identification through closure, including documentation in SFDC
• Escalate and coordinate complex technical issues across engineering and support teams
• Build strong, long-term customer relationships through regular engagement and on-site visits
• Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
• Participate in customer reviews, technical forums, and cross-functional project teams
• Travel to customer sites up to 25%

Skills

Avionics troubleshooting

Customer-facing support

Remote and on-site support

SFDC familiarity

Travel up to 25%

Education

Bachelor's degree in Engineering

High School Diploma

Tools

SFDC (Salesforce)

Teamcenter

NICE InContact

Job description

Honeywell Aerospace US LLC is seeking an Advanced Field Service Engineer (Remote) to support Business General Aviation and Airline customers across the Americas. You will troubleshoot avionics and mechanical systems, provide remote and on-site service, and lead AOG recoveries to minimize disruption.

In this highly visible role you’ll build strong customer relationships, document work in SFDC, and travel up to 25% to customer sites, delivering timely, high-quality avionics support worldwide.