Remote ADR Claims Specialist — Resolve & Optimize

Frontline Insurance; Florida; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health & Wellness: Medical, Dental, V​

401k Retirement Plan with 9% match

Four weeks of PTO and Pet Insurance

Job summary

Frontline Insurance is seeking an experienced Alternative Dispute Resolution (ADR) Claim Adjuster to support our Florida and national markets from a remote location. The role emphasizes proactive ADR strategy, careful fact verification, and timely claim resolution within policy terms.

Ideal candidates have a Florida 5-20 license (or equivalent) with a solid background in property and casualty claims, including appraisal process experience, to ensure accurate coverage determinations and

Qualifications

• Bachelor’s degree in Business Administration or an industry related field.
• Minimum of 7 years of experience in claim adjusting and/or training in Property and Casualty or equivalent combination of education and experience.
• Minimum of 3 years of experience in the appraisal process.
• Maintain active Florida 5-20 License and obtain licenses in Alabama, North Carolina, South Carolina, Virginia, and Georgia within 30 days of hire.

Responsibilities

• Review assigned claims promptly.
• Formulate and execute appropriate ADR strategy in compliance with statutory guidelines.
• Verify facts of loss and pertinent information to analyze and confirm coverage is appropriately applied.
• Handle the complete claim, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make coverage recommendation and issue payments within applicable authority level.
• Review and analyze all claim material to determine the facts of loss, the investigation completed and/or needed and position file for appropriate resolution.

Education

Bachelor’s degree in Business Administration or an industry related field

Job description

Frontline Insurance is seeking an experienced Alternative Dispute Resolution (ADR) Claim Adjuster to support our Florida and national markets from a remote location. The role emphasizes proactive ADR strategy, careful fact verification, and timely claim resolution within policy terms.

Ideal candidates have a Florida 5-20 license (or equivalent) with a solid background in property and casualty claims, including appraisal process experience, to ensure accurate coverage determinations and