Remote Admissions Specialist - Telehealth AUD

Ria Health; United States; A distancia; USD 25.000 - 39.000; A tiempo parcial

Descripción de la vacante

Ria Health is seeking an Admissions Specialist for our remote Admissions Center. This part-time role focuses on engaging prospects, listening to their needs, and explaining how our telehealth AUD program can help them achieve better health outcomes.

You will handle inbound and outbound outreach, manage insurance eligibility with the Verifications Specialist, and guide eligible candidates through enrollment while meeting monthly enrollment targets.

Formación

• Experience in education, sales, or a relevant field and ability to engage prospects.
• Strong written and verbal communication; empathetic and professional.
• Familiarity with HIPAA and patient privacy requirements.
• Tech-savvy with CRM systems and productivity tools.

Responsabilidades

• Conduct discovery calls to assess fit for telehealth AUD treatment.
• Manage insurance eligibility before scheduled calls.
• Guide prospects through enrollment and refer ineligible cases.
• Meet monthly enrollment targets through high-quality conversions.
• Record interactions in Salesforce and keep data accurate.
• Collaborate with Enrollment team to improve processes.

Conocimientos

Sales experience

Customer service

Effective communication

HIPAA compliance

Educación

Healthcare education background

Herramientas

Salesforce

Google Suite

Descripción del empleo

Ria Health is seeking an Admissions Specialist for our remote Admissions Center. This part-time role focuses on engaging prospects, listening to their needs, and explaining how our telehealth AUD program can help them achieve better health outcomes.

You will handle inbound and outbound outreach, manage insurance eligibility with the Verifications Specialist, and guide eligible candidates through enrollment while meeting monthly enrollment targets.