Remote Behavioral Health Admissions Specialist

Acadia Healthcare; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast. This position is 100% remote.

PRN Highlights include verifying benefits information, processing referrals, and responding to inquiries within policy timeframes while supporting admissions departments nationwide. The role involves utilizing Salesforce for documentation and coordinating with billing and admissions teams to ensure timely pre-authorization and

Qualifications

• Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or related field.
• Knowledge of admission/referral processes and tools.
• Familiarity with behavioral health issues and services.
• Solid understanding of financial principles and insurance reimbursement practices.
• Knowledge and proficiency with Salesforce.com (or other CRM), Concur, and MS Office.

Responsibilities

• Manage Referral Management Portals
• Monitor all faxed referrals
• Monitor all webforms and call center handoffs/rollover referrals
• Utilize facility admissions/exclusionary criteria to process incoming types of referrals
• Respond to inquiries about the facility within facility policy timeframes.
• Document calls inside Salesforce and follow-up as needed
• Complete Prior Authorization
• Pre-Admit the patients in billing system
• Coordinate with local admissions department regarding bed availability
• Facilitate intake, admissions, and utilization review process for incoming patients.
• Perform insurance benefit verifications, disseminating the information to appropriate internal staff.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals.
• Coordinate admission and transfer between levels of care within the facility.
• Communicate projected admissions to designated internal representative in a timely manner.
• Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.

Skills

Admission/referral processes

Behavioral health knowledge

Financial principles

Education

Bachelor's or Master's in Behavioral Science / related field

Tools

Salesforce.com

Concur

MS Office

Job description

Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast. This position is 100% remote.

PRN Highlights include verifying benefits information, processing referrals, and responding to inquiries within policy timeframes while supporting admissions departments nationwide. The role involves utilizing Salesforce for documentation and coordinating with billing and admissions teams to ensure timely pre-authorization and