Remote Admissions Care Coordinator — Impact & Growth

Pinnacle Treatment Centers, Inc.; Mount Laurel Township (NJ); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401k with company match

Training and certification programs

Job summary

Pinnacle Treatment Centers, Inc. is seeking an Admissions Care Coordinator to support remote admissions activities. The role focuses on timely responses to inquiries and efficient coordination of admissions for patients seeking treatment.

The position requires a high school diploma or GED and proficiency in Excel and Office, with preferred experience in substance abuse/mental health settings and call centers. Competitive benefits are offered.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Excel and Office.

Responsibilities

• Receive and process inbound inquiries from phone, email, and chat.
• Assess potential patients’ treatment needs, locating facility and level of care that match the patient’s clinical and medical needs.
• Document patient assessment accurately and promptly into system of record.
• Understand patient’s insurance eligibility and benefits.
• Determine patient’s insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers.
• Coordinate admissions schedules and arrange patient transportation as needed.
• Excel in teamwork, working with staff to ensure positive patient outcomes.

Skills

Empathy

Interpersonal communication

Teamwork

Adaptability

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

Pinnacle Treatment Centers, Inc. is seeking an Admissions Care Coordinator to support remote admissions activities. The role focuses on timely responses to inquiries and efficient coordination of admissions for patients seeking treatment.

The position requires a high school diploma or GED and proficiency in Excel and Office, with preferred experience in substance abuse/mental health settings and call centers. Competitive benefits are offered.