Remote Administrative Secretary OPS - Hearing & Case Mgmt

STATE OF FLORIDA; Alaska; On-site; USD 22,000 - 25,000; Full time

Job summary

STATE OF FLORIDA—Department of Children and Families is seeking an Administrative Secretary OPS to perform routine clerical and administrative duties in a telework setting. Responsibilities include entering hearing requests, drafting correspondence, organizing files, updating the case management system, and processing emails to support Hearing Officers and staff.

The role requires a high school diploma or equivalent, experience with eligibility determinations, and familiarity with ACCESS FLORIDA

Qualifications

• High school diploma or equivalent experience in public assistance programs.
• Experience making eligibility determinations for applicants of public assistance.
• Experience utilizing the ACCESS FLORIDA system preferred.

Responsibilities

• Enter hearing requests and draft correspondence.
• Organize and maintain paper and electronic files; process emails.
• Update the case management system and ensure current case information.
• Prepare and distribute notices and other office correspondence accurately and promptly.
• Close cases in the case management system and route mail appropriately.

Skills

Clerical

Time Management

English Language

Writing

Reading Comprehension

Active Listening

Information Organization

Service Orientation

Speaking

Education

High school diploma or equivalent

Tools

ACCESS FLORIDA

Job description

STATE OF FLORIDA—Department of Children and Families is seeking an Administrative Secretary OPS to perform routine clerical and administrative duties in a telework setting. Responsibilities include entering hearing requests, drafting correspondence, organizing files, updating the case management system, and processing emails to support Hearing Officers and staff.

The role requires a high school diploma or equivalent, experience with eligibility determinations, and familiarity with ACCESS FLORIDA