Part-Time Hearing Office Clerk

State of Florida; Jacksonville (FL); On-site; USD 23,000 - 32,000; Part time

Job summary

State of Florida’s FLHSMV seeks an OPS Clerk (Temp, 20 hours/week) to assist Hearing Officers and staff with administrative duties and customer service. Responsibilities include document management, data entry, communications, and fee processing.

The role supports the Bureau of Administrative Reviews within the Office of General Counsel, ensuring accurate proceedings and timely processing. A high school diploma is required; CJIS clearance is a possibility.

Qualifications

• Professionalism and customer service—must maintain high standards when dealing with sensitive situations.
• Clear and effective communication, written and verbal, with varied audiences.
• Attention to detail to ensure accuracy and compliance with procedures.
• Strong organization and prioritization to meet deadlines and manage workload.
• Proficient with computer applications and able to learn new software quickly.

Responsibilities

• Assist Hearing Officers in preparing for and conducting administrative hearings.
• Support staff with day-to-day administrative tasks and customer service.
• Perform data entry into Department databases and prepare documents for hearings.
• Answer telephones, direct calls, take messages, and manage email correspondence.
• Collect fees and process payments as part of the workflow.

Skills

Customer Service

Communication

Attention to Detail

Organization

Technology

Education

High school diploma

Tools

Microsoft Office

Job description

State of Florida’s FLHSMV seeks an OPS Clerk (Temp, 20 hours/week) to assist Hearing Officers and staff with administrative duties and customer service. Responsibilities include document management, data entry, communications, and fee processing.

The role supports the Bureau of Administrative Reviews within the Office of General Counsel, ensuring accurate proceedings and timely processing. A high school diploma is required; CJIS clearance is a possibility.