Staff Assistant OPS

State-of-Florida; Twin Lakes (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Insurance benefits

Retirement plan enrollment

Job summary

The Florida Department of Children & Families – Office of Economic Self-Sufficiency is seeking an OPS Staff Assistant to provide administrative and clerical support in Fort Lauderdale. The role involves telephone handling, visitor reception, document processing, data entry, and records management while ensuring confidentiality.

The position offers a stable OPS opportunity with insurance benefits and automatic retirement plan enrollment.

Qualifications

• High school diploma or equivalent.
• Experience performing clerical, administrative, or customer service duties is preferred.
• Experience using computer applications and office equipment.
• An equivalent combination of education, training, and experience may be considered.

Responsibilities

• Provide administrative and clerical support to management and staff.
• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Greet visitors and provide courteous customer service in person, by telephone, and via email.
• Prepare, review, and process correspondence, reports, forms, and other documents.
• Enter, update, and maintain information in computerized databases and tracking systems.
• Organize, maintain, and retrieve electronic and paper files in accordance with records management requirements.
• Schedule meetings, appointments, and conference rooms as needed.
• Assist with preparing meeting materials, agendas, and minutes.
• Monitor office supply inventory and coordinate the ordering of supplies.

Skills

Microsoft Office

Customer service

Data entry

Record keeping

Communication

Education

High school diploma or equivalent

Tools

Office software

Job description

Florida Department of Children & Families – Office of Economic Self-Sufficiency

This is an open, competitive, OPS opportunity. As a State of Florida Other Personal Services (OPS) employee, you may be eligible for insurance benefits and are automatically enrolled into a qualified retirement plan.

DESCRIPTION: The OPS Staff Assistant provides administrative and clerical support to ensure the efficient operation of the office. This position performs a variety of routine and specialized administrative duties, maintains records, assists customers and staff, and supports daily business operations while maintaining confidentiality and professionalism.

SALARY: $34,760.00 annually. Internal salary appointments are determined according to DCF Salary policy.

LOCATION: Fort Lauderdale. Applicants interested in working in counties/cities other than listed will need to apply for positions advertised for those specific areas on the PeopleFirst System

Minimum Qualifications:

• High school diploma or equivalent.
• Experience performing clerical, administrative, or customer service duties is preferred.
• Experience using computer applications and office equipment.
• An equivalent combination of education, training, and experience may be considered.

Essential Duties and Responsibilities:

• Provide administrative and clerical support to management and staff.
• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Greet visitors and provide courteous customer service in person, by telephone, and via email.
• Prepare, review, and process correspondence, reports, forms, and other documents.
• Enter, update, and maintain information in computerized databases and tracking systems.
• Organize, maintain, and retrieve electronic and paper files in accordance with records management requirements.
• Schedule meetings, appointments, and conference rooms as needed.
• Assist with preparing meeting materials, agendas, and minutes.
• Monitor office supply inventory and coordinate the ordering of supplies.
• Receive, sort, and distribute incoming mail and process outgoing correspondence.
• Assist with data collection, reporting, and special projects.
• Maintain confidentiality of sensitive information and records.
• Follow established policies, procedures, and applicable state and agency guidelines.
• Perform other related duties as assigned

Knowledge, Skills, and Abilities:

• Knowledge of standard office practices and administrative procedures.
• Ability to communicate effectively both verbally and in writing.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Teams) and other office software.
• Ability to accurately enter data and maintain records.
• Strong organizational and time-management skills with attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Ability to establish and maintain effective working relationships with staff, management, and the public.
• Ability to work independently and as part of a team while exercising sound judgment.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: FT LAUDERDALE, FL, US, 33309

Nearest Major Market: Fort Lauderdale

Nearest Secondary Market: Miami

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.