Administrative Assistant – Office & Records Support

State of Florida; Fort Lauderdale (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

The Florida Department of Children and Families – Office of Economic Self-Sufficiency in Fort Lauderdale is seeking an OPS Staff Assistant to provide administrative and clerical support to ensure efficient office operations. Responsibilities include handling calls, welcoming visitors, and processing documents with confidentiality.

Qualifications include a high school diploma or equivalent, clerical or customer service experience, and proficiency with computer applications and Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Experience performing clerical, administrative, or customer service duties.
• Experience using computer applications and office equipment.
• An equivalent combination of education, training, and experience may be considered.

Responsibilities

• Provide administrative and clerical support to management and staff.
• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Greet visitors and provide courteous customer service in person, by telephone, and via email.
• Prepare, review, and process correspondence, reports, forms, and other documents.
• Enter, update, and maintain information in computerized databases and tracking systems.
• Organize, maintain, and retrieve electronic and paper files in accordance with records management requirements.
• Schedule meetings, appointments, and conference rooms as needed.
• Assist with preparing meeting materials, agendas, and minutes.
• Monitor office supply inventory and coordinate the ordering of supplies.
• Receive, sort, and distribute incoming mail and process outgoing correspondence.
• Assist with data collection, reporting, and special projects.
• Maintain confidentiality of sensitive information and records.
• Follow established policies, procedures, and applicable state and agency guidelines.
• Perform other related duties as assigned

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

The Florida Department of Children and Families – Office of Economic Self-Sufficiency in Fort Lauderdale is seeking an OPS Staff Assistant to provide administrative and clerical support to ensure efficient office operations. Responsibilities include handling calls, welcoming visitors, and processing documents with confidentiality.

Qualifications include a high school diploma or equivalent, clerical or customer service experience, and proficiency with computer applications and Microsoft Office.