Remote Admin Manager — Academic Records & Student Services

UWMIL University of Wisconsin Milwaukee; United States; Hybrid; USD 57,000 - 60,000; Full time

Job summary

The Flex Administrative Manager at University of Wisconsin-Milwaukee supports the operational processes and records management for the Flexible Option program. This role maintains student records for all UW-Milwaukee Flex students, including posting and auditing transfer credits, processing term changes, clearing students for graduation, and posting degrees.

Collaboration with OPLR Success Coaches, Admissions, and Registrar’s Office staff is essential for records updates and training.

Qualifications

• Bachelor’s degree or commensurate combination of training and experience
• At least 5 years of experience working in an administrative role at a college or university
• Demonstrated administrative experience with PeopleSoft or another similar integrated data management system.
• Demonstrated ability to work independently, make decisions autonomously when needed, and provide strategic leadership while collaborating with others.

Responsibilities

• Maintains student records for Flex option students.
• Processes applications for admitted students, matriculates and reactivates students as needed.
• Coordinates the review, entry, and evaluation of Flex transfer credit.
• Runs daily/weekly/monthly audits of data and records corrections and makes appropriate changes.
• Troubleshoots and resolves student records issues related to grading errors, academic standing, enrollment, or other issues.
• Processes regular records updates, including term changes and grade changes.
• Manages important administrative functions related to student degree audits, graduation, and records, including clearing students for graduation and posting degrees.
• Collaborates with Success Coaches, Admissions, and Registrar’s Office staff from Universities of Wisconsin Office of Online & Professional Learning Resources (OPLR) in support of Flex students.
• Manages emails correspondence with OPLR team, responding to emails, or forwarding as needed.
• Provides support and training for OPLR regarding PAWS and Stellic functionality.
• Communicates with and provides training to OPLR staff as new policies or systems are implemented.
• Communicates with Flex Academic Directors to assist with curricular questions and student service.
• Sends out monthly communication to all Flex instructors regarding grading deadlines.
• Participate in regular meetings with Flex academic directors and OPLR staff to keep abreast of needs of Flex students, staff, and administrators.
• Communicates directly with Flex Academic Directors to resolve student records issues.
• Provides additional general student and technological support for Flex option programs.
• Manages and updates the Flex Schedule of Classes.
• Collaborates with Enrollment Management Systems Director to update and approve the Flex production calendar.
• Assists with rebuilding business processes and customizations for Flex when necessary, due to software upgrades and policy changes.
• Processes all enrollment/degree verification letters for UWM Flex students.

Education

Bachelor’s degree or commensurate combination of training and experience

Job description

The Flex Administrative Manager at University of Wisconsin-Milwaukee supports the operational processes and records management for the Flexible Option program. This role maintains student records for all UW-Milwaukee Flex students, including posting and auditing transfer credits, processing term changes, clearing students for graduation, and posting degrees.

Collaboration with OPLR Success Coaches, Admissions, and Registrar’s Office staff is essential for records updates and training.