Remote Ad Ops & Customer Success Director

eHealthcare Solutions; New York (NY); Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) with profit sharing

Health, Dental, and Vision Insurance

Life Insurance

15 PTO days + 7 paid holidays + your birthday off

Job summary

A leading digital advertising provider is looking for a motivated manager to lead teams in executing advertising campaigns within healthcare. Ideal candidates should possess strong skills in Ad Operations, customer service, and team management, along with 4-7 years of relevant experience. Responsibilities include implementing campaigns, analyzing performance, and engaging with key stakeholders. The role requires a detail-oriented individual passionate about achieving customer goals and driving results within a fully remote team environment.

Qualifications

• 4-7 years in a digital ad operations role and/or customer success roles.
• At least 2-3 years of management experience.
• Experience in setting up HCP/NPI list targeted campaigns.

Responsibilities

• Implement and manage digital advertising campaigns.
• Proactively monitor and analyze campaign performance.
• Oversee Campaign Management teams.
• Understand customer KPIs and monitor for success.
• Maintain QA processes for all ads.
• Support post-sales efforts with Account Management team.

Skills

Ad Operations

Customer Service

Performance Monitoring

Team Management

Communication Skills

Attention to Detail

Education

Bachelor's degree

Tools

Salesforce.com

Microsoft Excel

AppNexus/Xandr

DFP/GAM

Job description

A leading digital advertising provider is looking for a motivated manager to lead teams in executing advertising campaigns within healthcare. Ideal candidates should possess strong skills in Ad Operations, customer service, and team management, along with 4-7 years of relevant experience. Responsibilities include implementing campaigns, analyzing performance, and engaging with key stakeholders. The role requires a detail-oriented individual passionate about achieving customer goals and driving results within a fully remote team environment.