Remote Accounts Receivable Supervisor - Billing & Denials

Mass General Brigham Incorporated; Somerville, Northern (MA, KY); Hybrid; USD 80,000 - 116,000; Full time

Job summary

Mass General Brigham Incorporated is seeking an Accounts Receivable Supervisor for commercial plans with remote work options. The role involves monitoring queues, optimizing schedules, and driving performance improvements within Patient Financial Services.

Candidates should have a strong accounting background and 2–3 years in finance/denials, with 0–1 year in leadership. The position requires a High School Diploma or equivalent, with preferred Associate degrees in Finance or Accounting.

Qualifications

• High School Diploma or Equivalent required; Associate's Degree in Finance or Accounting or Related Field preferred.
• Role may accept experience in lieu of a degree.
• Experience leading others: 0–1 year; relevant finance/denials/patient financial services: 2–3 years required.
• Strong accounting knowledge; familiarity with GAAP and accounting principles; good communication and organizational skills.

Responsibilities

• Monitor work queue volumes daily and adjust team schedules to meet strategic goals.
• Identify high-risk accounts receivable and escalate/promptly address issues.
• Coach and train team members; conduct regular 1:1s and huddles; track productivity and quality.
• Oversee billing, follow-up, charge review and claims submission; manage denials, no responses, and appeals.
• Analyze payer issues and trends; coordinate with payer representatives to ensure timely follow-up.

Skills

Communication

Attention to detail

Problem solving

Decision making

Education

High School Diploma or equivalent

Associate's Degree in Finance

Associate's Degree in Accounting

Associate's Degree in Related Field

Job description

Mass General Brigham Incorporated is seeking an Accounts Receivable Supervisor for commercial plans with remote work options. The role involves monitoring queues, optimizing schedules, and driving performance improvements within Patient Financial Services.

Candidates should have a strong accounting background and 2–3 years in finance/denials, with 0–1 year in leadership. The position requires a High School Diploma or equivalent, with preferred Associate degrees in Finance or Accounting.