AR Supervisor: Remote Billing & Denial Lead

Mass General Brigham; Somerville (MA); On-site; USD 80,000 - 116,000; Full time

Job summary

Mass General Brigham is seeking a Financial Operations Analyst to monitor billing workflows, analyze denials, and support timely charge review and follow-up. Remote work is available, with responsibilities spanning payer communications, reconciliation, and performance coaching.

The position emphasizes collaboration with the Patient Financial Services team, ensuring accuracy and efficiency across commercial plans including Point32Health and Tufts.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in Finance or Accounting preferred.
• Associate's degree in related field of study preferred.

Responsibilities

• Monitors work queue and daily performance; assist in coaching and training.
• Escalates and resolves technical and operational problems; communicates payer trends.
• Oversees billing and follow-up to support timely charge review and claims submission.
• Supervises team member efforts and aligns daily work with Patient Financial Services goals.
• Identifies payer denial trends and collaborates with payer representatives to improve follow-up.

Skills

Strong accounting knowledge

Problem-solving and decision-making

Written and oral communication

Attention to detail and organization

People leadership (coaching)

Education

High School Diploma or equivalent

Associate's degree in Finance

Associate's degree in Accounting

Associate's degree in related field

Job description

Mass General Brigham is seeking a Financial Operations Analyst to monitor billing workflows, analyze denials, and support timely charge review and follow-up. Remote work is available, with responsibilities spanning payer communications, reconciliation, and performance coaching.

The position emphasizes collaboration with the Patient Financial Services team, ensuring accuracy and efficiency across commercial plans including Point32Health and Tufts.