Remote Accounts Receivable Specialist I – SSA Ticket to Work

Allsup, LLC; Nashville (TN); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(K) Matching

Disability Insurance (Short/Long Term)

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending Account

Tuition Reimbursement

Pet Insurance

Employee Assistance Program

Job summary

Allsup, LLC seeks an Accounting Specialist I to manage beneficiary cases through the SSA Ticket to Work program, ensuring readiness for payment and billing, with proactive outreach and thorough documentation validation.

You will handle wage data review, SSA Form 821 submissions, and coordinate with internal teams to address gaps, while maintaining compliance and confidentiality in AES systems.

Qualifications

• High School diploma or GED required, associate’s degree with 6 months general office experience preferred.
• Ability to learn, retain and apply information.
• Ability to multitask effectively in a fast paced environment.
• Strong organizational skills.
• Excellent written and verbal communication and customer relations skills.
• Must be flexible, adaptive and responsive to change.
• Highly motivated and target driven.

Responsibilities

• Own and manage assigned caseloads
• Proactively assess cases for payment readiness and billing eligibility
• Initiate outbound communication with beneficiaries to obtain required documentation
• Explain documentation requirements and resolve issues related to missing, incomplete, or illegible paystubs
• Review and validate wage data processed through extraction tools
• Complete SSA Form 821 (Work Activity Reports) as required for billing
• Identify and address documentation gaps that may delay or prevent payment requests
• Prepare and submit payment requests in accordance with SSA Ticket to Work guidelines
• Update case statuses based on employment changes (e.g., unemployed, underemployed, TWP, SGA)
• Coordinate with case owners and internal teams regarding changes impacting billing
• Maintain accurate documentation of all actions within AES systems
• Assist with Ticket Assignments and general portal updates as needed
• Ensure adherence to compliance, confidentiality, and program requirements
• Performs other job-related duties as assigned

Skills

Learn and apply information

Multitasking

Organizational skills

Communication skills

Adaptability

Motivation and targets

Education

High School diploma or GED

Job description

Allsup, LLC seeks an Accounting Specialist I to manage beneficiary cases through the SSA Ticket to Work program, ensuring readiness for payment and billing, with proactive outreach and thorough documentation validation.

You will handle wage data review, SSA Form 821 submissions, and coordinate with internal teams to address gaps, while maintaining compliance and confidentiality in AES systems.