Accounts Receivable Specialist I – Remote Billing & Case Management

Allsup, LLC; Phoenix (AZ); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K Matching

Disability Insurance

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending Account

Health Savings Account

Tuition Reimbursement

Pet Insurance

Employee Assistance Program

Job summary

Allsup LLC is seeking an Accounting Specialist I in Phoenix to manage beneficiary cases through the SSA Ticket to Work payment readiness cycle. You will proactively assess cases, obtain documentation, validate wage data, and prepare billing requests to drive timely billable milestones.

The role emphasizes accuracy, compliance, and collaboration with internal teams, with a focus on continuous process improvement and revenue generation.

Qualifications

• High School diploma or GED; associate’s degree with 6 months general office experience preferred.
• Ability to learn, retain and apply information.
• Ability to multitask effectively in a fast paced environment.
• Strong organizational skills.
• Excellent written and verbal communication and customer relations skills.
• Flexible, adaptive and responsive to change.
• Highly motivated and target driven.

Responsibilities

• Own and manage assigned caseloads.
• Proactively assess cases for payment readiness and billing eligibility.
• Initiate outbound communication with beneficiaries to obtain required documentation.
• Explain documentation requirements and resolve issues related to missing, incomplete, or illegible paystubs.
• Review and validate wage data processed through extraction tools.
• Complete SSA Form 821 (Work Activity Reports) as required for billing.
• Identify and address documentation gaps that may delay or prevent payment requests.
• Prepare and submit payment requests in accordance with SSA Ticket to Work guidelines.
• Update case statuses based on employment changes (e.g., unemployed, underemployed, TWP, SGA).
• Coordinate with case owners and internal teams regarding changes impacting billing.
• Maintain accurate documentation of all actions within AES systems.
• Assist with Ticket Assignments and general portal updates as needed.
• Ensure adherence to compliance, confidentiality, and program requirements.
• Performs other job-related duties as assigned.

Skills

Attention to detail

Multitasking

Organizational skills

Communication skills

Flexibility

Target driven

Education

High School diploma or GED

Associate’s degree + 6 months office experience

Tools

AES systems

Billing software

Job description

Allsup LLC is seeking an Accounting Specialist I in Phoenix to manage beneficiary cases through the SSA Ticket to Work payment readiness cycle. You will proactively assess cases, obtain documentation, validate wage data, and prepare billing requests to drive timely billable milestones.

The role emphasizes accuracy, compliance, and collaboration with internal teams, with a focus on continuous process improvement and revenue generation.