Remote AR Specialist I - Billing & Case Mgmt

Allsup, LLC; Houston (TX); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(K) Matching

Short-Term and Long-Term Disability

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending and Health Savings

Tuition Reimbursement

Pet Insurance

Employee Assistance Program

Job summary

Allsup, LLC is seeking an Accounting Specialist I in Houston, TX. You will manage beneficiary caseloads through the SSA Ticket to Work program, drive revenue by moving cases toward billable milestones, and perform billing-related documentation and communications with beneficiaries.

Responsibilities include assessing payment readiness, validating wage data, completing SSA forms, and coordinating with internal teams while ensuring compliance and data integrity.

Qualifications

• High School diploma or GED required; associate’s degree and 6 months general office experience preferred.
• Ability to learn, retain and apply information.
• Ability to multitask effectively in a fast-paced environment.
• Strong organizational skills.
• Excellent written and verbal communication and customer relations skills.
• Flexible, adaptive and responsive to change.
• Highly motivated and target driven.

Responsibilities

• Own and manage assigned caseloads.
• Proactively assess cases for payment readiness and billing eligibility.
• Initiate outbound communication with beneficiaries to obtain required documentation.
• Explain documentation requirements and resolve issues related to missing, incomplete, or illegible paystubs.
• Review and validate wage data processed through extraction tools.
• Complete SSA Form 821 (Work Activity Reports) as required for billing.
• Identify and address documentation gaps that may delay or prevent payment requests.
• Prepare and submit payment requests in accordance with SSA Ticket to Work guidelines.
• Update case statuses based on employment changes (e.g., unemployed, underemployed, TWP, SGA).
• Coordinate with case owners and internal teams regarding changes impacting billing.
• Maintain accurate documentation of all actions within AES systems.
• Assist with Ticket Assignments and general portal updates as needed.
• Ensure adherence to compliance, confidentiality, and program requirements.
• Performs other job-related duties as assigned.

Skills

Multitasking

Organizational skills

Communication skills

Adaptability

Motivation/drive

Education

High School diploma or GED

Associate degree preferred

Job description

Allsup, LLC is seeking an Accounting Specialist I in Houston, TX. You will manage beneficiary caseloads through the SSA Ticket to Work program, drive revenue by moving cases toward billable milestones, and perform billing-related documentation and communications with beneficiaries.

Responsibilities include assessing payment readiness, validating wage data, completing SSA forms, and coordinating with internal teams while ensuring compliance and data integrity.