Remote Account Specialist - Help Patients & Earn Bonuses

BCA Financial Services, Inc.; Tallahassee (FL); Remote; USD 35,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Company-provided equipment

Job summary

BCA Financial Services, Inc. is hiring for a full-time, work-from-home role focused on patient account resolution. You’ll discuss accounts, propose payment options, and document interactions across systems while maintaining a high standard of service.

The position follows a Monday–Friday schedule with a base pay of $17/hour plus monthly bonuses. Qualified candidates bring call center or similar experience, strong communication, problem-solving skills, and a basic understanding of medical

Qualifications

• 1+ year of experience in call center, customer service, billing, or collections.
• Strong communication and problem-solving skills.
• Basic knowledge of medical terminology (preferred).

Responsibilities

• Talk with patients to understand accounts and find solutions.
• Offer payment options (full balance, plans, or financial assistance).
• Handle a high volume of inbound and outbound calls.
• Accurately document interactions in our systems and meet performance goals.

Skills

Call center experience

Excellent communication

Problem solving

Medical terminology basics

Job description

BCA Financial Services, Inc. is hiring for a full-time, work-from-home role focused on patient account resolution. You’ll discuss accounts, propose payment options, and document interactions across systems while maintaining a high standard of service.

The position follows a Monday–Friday schedule with a base pay of $17/hour plus monthly bonuses. Qualified candidates bring call center or similar experience, strong communication, problem-solving skills, and a basic understanding of medical